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Home > Customer Support > Shipping

The majority of our items are perishable so we use FedEx Express shipping. You may select FedEx Priority, Standard Overnight or Two Day.

Food Safety

All orders are packed with food safety in mind to ensure that your order arrives to your doorstep with the cold chain intact. To do this we use a corrugated shipping box with a reusable polystyrene container inside as the barrier between your order and the outside elements. To maintain a cold environment inside the box we will use one or a combination of dry ice and blue ice. If the dry ice has not evaporated fully before arrival at your doorstep please take caution by not handling it with bare hands as it can burn you.

Addresses

All shipments must have accurate physical addresses.
  • Incorrect or incomplete shipping addresses void our guarantee so please double check the shipping address you provide us.
  • We do not ship to PO Boxes.
  • We do not ship to APO/FPO/DPO
Unfortunately we do not ship internationally.

Billing customer is responsible to make sure the gift recipient will be available for their organic meat delivery.

Shipping Schedule

Orders are processed and shipped within two business days of receipt.

We are able to ship Priority and Standard Overnight orders:
  • Monday – Thursday
Orders that select Two Day shipping will ship:
  • Monday – Wednesday
Orders placed after 1pm PST on Wednesdays will ship the following week.

Specific Arrival Date

Broadleaf will happily hold your order to be delivered on a specific date. Please make a note on your order in the comment section.

Restrictions
  • The perishable nature of our items does not allow us to ship over the weekend for Monday delivery
  • If you select Two Day as your shipping option it will limit the days available for delivery.


Weather

As much as we would love to control the weather we do not so we reserve the right to hold your shipment if we believe weather will hold up the organic meat delivery and cause it to spoil. We will contact you in this case.

Will Call / Local Pick Up

Orders maybe picked up at our facility in Los Angeles. Please allow us time to prepare your order, we will notify you once everything is ready for pick up.